Store Operations Leader: Customer Experience

CVS Health; Maple Shade Township (NJ); On-site; USD 25,000 - 37,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health in New Jersey seeks a dedicated Retail Supervisor to partner with store management, oversee daily crew activities and ensure a safe, friendly shopping experience for customers.

Responsibilities include guiding customer service, handling questions and complaints, coaching teammates with feedback, pricing merchandise, stocking shelves and maintaining attractive promotions and displays, while protecting confidentiality.

Qualifications

• Requires strong deductive reasoning, analytical ability, and basic computer skills.
• Excellent communication, supervision, and influencing abilities.
• Ability to work full-time with flexible shifts including mornings, overnights, and weekends.

Responsibilities

• Supervise store crew and coordinate activities with store management.
• Assist customers, resolve issues, and uphold CVS service standards.
• Price merchandise, stock shelves, and maintain displays.
• Ensure confidentiality of customer/patient information.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Supervision

Influencing skills

Flexibility

Shift flexibility

Education

High School diploma or equivalent

Job description

CVS Health in New Jersey seeks a dedicated Retail Supervisor to partner with store management, oversee daily crew activities and ensure a safe, friendly shopping experience for customers.

Responsibilities include guiding customer service, handling questions and complaints, coaching teammates with feedback, pricing merchandise, stocking shelves and maintaining attractive promotions and displays, while protecting confidentiality.