Store Operations Leader — Customer Experience

CVS Health; Evanston (IL); On-site; USD 42,000 - 72,000; Full time

Job summary

CVS Health in Evanston, IL is seeking an Operations Manager to support the Store Manager, drive store execution and performance, and lead a retail team in delivering excellent customer service. You will oversee staffing, training, and development, while managing operations, sales, inventory, and finances to build consumer loyalty.

The role emphasizes strong leadership, initiative, and the ability to respond to urgent issues, with a full-time schedule and varied shifts including early mornings,

Qualifications

• Deductive reasoning and analytical skills are required.
• Strong communication, leadership and supervision abilities are needed.
• Flexibility to work full-time including early mornings, overnights and weekends.

Responsibilities

• Store management, supervision, and policy implementation.
• Sales and inventory management.
• Staffing, training, and development.
• Financial management.
• Customer service leadership.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication

Leadership

Supervision

Influencing

Flexibility

Education

High School Diploma or Equivalent

Job description

CVS Health in Evanston, IL is seeking an Operations Manager to support the Store Manager, drive store execution and performance, and lead a retail team in delivering excellent customer service. You will oversee staffing, training, and development, while managing operations, sales, inventory, and finances to build consumer loyalty.

The role emphasizes strong leadership, initiative, and the ability to respond to urgent issues, with a full-time schedule and varied shifts including early mornings,