Store Operations Leader — Customer Experience & Growth

CVS Health; Riverview (FL); On-site; USD 26,000 - 40,000; Full time

Job summary

CVS Health is seeking an Operations Manager to join the Store Management team and drive store execution and performance while delivering excellent customer service. You will lead a store crew, supervise operations, and implement policies to build consumer loyalty and a high-performing team.

Under the Store Manager, you will manage staffing, training, and development, oversee sales and inventory, and ensure financial controls are in place.

Qualifications

• Deductive reasoning ability and analytical skills are required.
• Advanced communication, leadership, supervision, and influencing skills are expected.
• Full-time flexible schedule including early mornings, overnight and weekends may be needed.

Responsibilities

• Overall store management, supervision, and policy implementation
• Sales and inventory management
• Employee staffing, training, and development
• Financial management
• Customer service leadership
• Promote CVS customer service culture and assist customers with questions and complaints

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication

Leadership

Supervision

Influencing

Flexible schedule

Education

High School Diploma Or Equivalent

Job description

CVS Health is seeking an Operations Manager to join the Store Management team and drive store execution and performance while delivering excellent customer service. You will lead a store crew, supervise operations, and implement policies to build consumer loyalty and a high-performing team.

Under the Store Manager, you will manage staffing, training, and development, oversee sales and inventory, and ensure financial controls are in place.