Store Operations Lead - Drive Service & Performance

CVS Health; Northbrook (IL); On-site; USD 57,308,000 - 97,424,000; Full time

Benefits offered by this job

Medical

Dental

Vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health in Northbrook, IL is seeking an Operations Manager to join the Store Management team, responsible for driving store execution and performance while building customer loyalty through excellent service.

The role includes supervising the store crew, handling staffing, training, and development, managing sales and inventory, and overseeing financials. It requires a full-time schedule with early mornings, overnights and weekends, plus a strong focus on customer service.

Qualifications

• Deductive reasoning ability, advanced analytical skills and computer skills.
• Advanced communication skills, leadership, supervision, and influencing skill.
• Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Responsibilities

• Overall store management, supervision, and policy implementation
• Sales and inventory management
• Employee staffing, training, and development
• Financial management
• Customer service leadership

Skills

Deductive reasoning

Analytical skills

Computer skills

Communication skills

Leadership

Supervision

Education

High School diploma or equivalent

Job description

CVS Health in Northbrook, IL is seeking an Operations Manager to join the Store Management team, responsible for driving store execution and performance while building customer loyalty through excellent service.

The role includes supervising the store crew, handling staffing, training, and development, managing sales and inventory, and overseeing financials. It requires a full-time schedule with early mornings, overnights and weekends, plus a strong focus on customer service.