Store Operations Leader: Customer-Centric Growth

CVS Health; Del Mar (CA); On-site; USD 30,000 - 49,000; Full time

Job summary

CVS Health in Del Mar, CA seeks an Operations Manager to drive store execution, performance and customer loyalty through excellent service. This full-time role supports leadership, policy implementation, financial management, and overall store operations.

You will lead store crews, oversee staffing and training, manage sales and inventory, and communicate openly with the team. The position requires flexible hours including early mornings, overnights and weekends, with a comprehensive benefits

Qualifications

• Deductive reasoning ability, advanced analytical skills and computer skills.
• Advanced communication skills, leadership, supervision, and influencing skill
• Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Responsibilities

• Lead others and work effectively with store crews
• Supervise, assign and direct activities of the store's crew
• Effectively communicate information to store crew and supervisors in an open and timely manner
• Support Store Manager with actions plans for operational and service improvement
• Assist customers with their questions, problems and complaints
• Promote CVS customer service culture (greet, offer help, and thank)

Skills

Deductive reasoning

Analytical skills

Computer skills

Communication skills

Leadership

Supervision

Influencing

Education

High school diploma or equivalent

Job description

CVS Health in Del Mar, CA seeks an Operations Manager to drive store execution, performance and customer loyalty through excellent service. This full-time role supports leadership, policy implementation, financial management, and overall store operations.

You will lead store crews, oversee staffing and training, manage sales and inventory, and communicate openly with the team. The position requires flexible hours including early mornings, overnights and weekends, with a comprehensive benefits