Store Operations Leader & Coach

Goodwill of Central and Southern Indiana, Inc.; Salem (VA); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Health plan

Paid time off

Sabbatical and parental leaves

Retirement plan with match

Discount programs

Job summary

Goodwill Legacy Group is seeking a Store Team Leader in Salem, IN to assist the Store Leader and management team in achieving store goals. You will coach hourly staff, participate in recruitment, and drive operational excellence while aligning with Goodwill’s Mission and Values.

The role is full-time, hourly, with responsibilities across staff development, daily operations, and financial stewardship. Strong communication and ethical conduct are essential for success.

Qualifications

• Supervisory experience in a service-related industry
• Ability to coach and provide feedback effectively
• Strong written and verbal communication skills across media
• Customer-focused with ability to meet needs and deliver service
• Basic computer literacy and familiarity with common software

Responsibilities

• Coaches and trains hourly employees on daily tasks
• Participates in hourly associate recruitment including pre-screening/interviewing
• Supports professional development for team members
• Manages day-to-day store operations and seeks efficiency improvements
• Represents and communicates Goodwill’s Mission, Vision, and Values to customers
• Tracks daily sales, production goals, and donations

Skills

Supervisory leadership

Coaching

Communication skills

Customer focus

Technical knowledge

Results orientation

Critical thinking

Ethics

Job description

Goodwill Legacy Group is seeking a Store Team Leader in Salem, IN to assist the Store Leader and management team in achieving store goals. You will coach hourly staff, participate in recruitment, and drive operational excellence while aligning with Goodwill’s Mission and Values.

The role is full-time, hourly, with responsibilities across staff development, daily operations, and financial stewardship. Strong communication and ethical conduct are essential for success.