Store Operations Leader: Build Teams, Elevate Experience

Sephora; Kansas City (MO); On-site; USD 33,000 - 37,000; Full time

Benefits offered by this job

Healthcare benefits

Job summary

Sephora in Kansas City, MO seeks an Operations Leader to drive store operations, inventory control, and merchandising while coaching teammates to excellence. You’ll lead the operations team, manage stock and standards, and ensure a high-quality client experience.

The role emphasizes inclusion and accountability, with comprehensive healthcare benefits and a focus on servicing customers at Sephora’s brand standard. It is a full-time on-site position with varied shifts.

Qualifications

• Minimum 2 years of leadership experience in retail operations or hospitality.
• Proven ability to lead, coach, and develop teams to achieve goals.
• Strong attention to detail with problem-solving and organizational skills.
• Effective time management in a dynamic environment.
• Excellent communication and interpersonal skills.
• Motivating teams and fostering accountability and success.
• Physically able to lift and carry up to 50 pounds as needed.

Responsibilities

• Oversee inventory management, replenishment, order fulfillment, and operational standards.
• Lead visual merchandising and store maintenance to uphold Sephora’s brand and drive sales.
• Collaborate to deliver exceptional service and meet store goals.
• Coach and develop team members on processes, selling behaviors, and metrics.
• Promote inclusivity and teamwork within the store.
• Uphold Sephora policies and ensure a safe, enjoyable shopping experience.

Skills

Leadership

Coaching

Communication

Time management

Teamwork

Problem-solving

Organizational skills

Job description

Sephora in Kansas City, MO seeks an Operations Leader to drive store operations, inventory control, and merchandising while coaching teammates to excellence. You’ll lead the operations team, manage stock and standards, and ensure a high-quality client experience.

The role emphasizes inclusion and accountability, with comprehensive healthcare benefits and a focus on servicing customers at Sephora’s brand standard. It is a full-time on-site position with varied shifts.