Store Operations Leader - Assistant Manager

H&S Energy Group; Arcata (CA); On-site; USD 42,000 - 56,000; Full time

Job summary

H&S Energy Group is seeking an Assistant Manager to support the Store Manager with daily site operations, including covering shifts, processing orders, and addressing customer concerns.

The role emphasizes leadership, POS/back-office proficiency, and a focus on safety, compliance with labor laws, and effective customer service. You will work across the team to maintain displays, inventory, and sales floor operations.

Qualifications

• Prior Retail or Management experience preferred.
• Excellent communication skills, both oral and written.
• Ability to organize and prioritize tasks to meet demands, with excellent follow through.
• Ability to identify issues and make corrections effectively.
• Demonstrate analytical and problem-solving skills.

Responsibilities

• Perform select duties and responsibilities of the Store Manager in their absence, for example, submitting daily paperwork, submitting approved orders, creating maintenance tickets, addressing scheduling issues, processing approved price changes, handling customer concerns or complaints.
• Demonstrate competent knowledge of Point of Sale and back office systems.
• Resolve customer issues in a friendly and professional manner.
• Assign and inspect shift duties and responsibilities.
• Understand and apply federal, state, and local labor laws as they apply to retail operations.
• Assist with promoting a strong safety culture by helping to ensure safety rules and regulations are being followed.
• Demonstrate strong ability to manage multiple tasks at one time.
• Interact professionally with all team members.
• Not authorized to hire, fire, or promote employees but may be asked to make recommendations regarding employee performance and/or disciplinary issues.
• Perform other duties as assigned.

Job description

H&S Energy Group is seeking an Assistant Manager to support the Store Manager with daily site operations, including covering shifts, processing orders, and addressing customer concerns.

The role emphasizes leadership, POS/back-office proficiency, and a focus on safety, compliance with labor laws, and effective customer service. You will work across the team to maintain displays, inventory, and sales floor operations.