Store Operations Lead (Retail & Fuel)

Chestnut Petroleum; City of Poughkeepsie (NY); Sur place; USD 42 000 - 65 000; Plein temps

Avantages offerts par ce poste

Health coverage

401(k) with company match

Professional development

Résumé du poste

Chestnut Group is seeking an Assistant Manager to support the Store Manager in daily convenience store and fuel location operations. You will help manage staff, ensure customer service standards, and uphold financial controls.

You will also assist with scheduling, training, and shift management, while maintaining cleanliness, merchandising, and compliance with store policies. The role may include stepping in for the Store Manager when needed.

Qualifications

• Previous experience in retail, convenience store, customer service, or shift leadership roles.
• Experience with cash handling, POS systems, and retail operations.
• Strong leadership, communication, and organizational skills.
• Ability to work in a fast-paced retail environment.
• Strong problem-solving and customer service skills.
• Ability to support and motivate team members.

Responsabilités

• Assist the Store Manager in the daily management and operations of the convenience store and fuel station.
• Support and enforce store policies, procedures, and operational standards.
• Assume Store Manager responsibilities when the manager is unavailable.
• Assist with employee scheduling, training, and shift management.
• Provide prompt, courteous customer service and professionally resolve customer concerns.
• Assist with daily bookkeeping, cash handling, deposits, invoicing, and gas pricing surveys.
• Support inventory control by ensuring merchandise is stocked, rotated, and maintained.
• Help maintain a clean, organized, and visually appealing store and fuel station.
• Monitor store performance by helping control expenses, maximize profitability, and minimize losses.
• Assist with time and attendance tracking for payroll processing.
• Communicate employee relations issues or operational concerns to store leadership.
• Prepare operational or performance reports as requested by management.
• Support store team members and maintain a positive, team-oriented environment.
• Perform the essential duties and responsibilities of Retail Team Members when needed.

Connaissances

Retail leadership

Cash handling

Customer service

POS systems

Team motivation

Communication

Outils

POS systems

Description du poste

Chestnut Group is seeking an Assistant Manager to support the Store Manager in daily convenience store and fuel location operations. You will help manage staff, ensure customer service standards, and uphold financial controls.

You will also assist with scheduling, training, and shift management, while maintaining cleanliness, merchandising, and compliance with store policies. The role may include stepping in for the Store Manager when needed.