Store Operations Leader

Victoria’s Secret & Co.; West Covina (CA); On-site; USD 28,000 - 33,000; Full time

Job summary

Victoria’s Secret & Co. in West Covina, CA seeks an Operations Supervisor to oversee store operations, shipments, and inventory, ensuring readiness and standards, with clear reporting to the Store Manager.

Responsibilities include coaching associates, maintaining store standards, and adapting to business needs. The role offers a flexible schedule and hourly compensation between $20.00 and $24.00, depending on region and experience.

Qualifications

• Passion for Victoria’s Secret Brand and the ability to drive customer satisfaction and loyalty
• Strong attention to detail and execution
• Ability to work in a fast-paced environment
• Ability to coach in real time
• 1–2 years retail experience preferred
• Ability to work nights, weekends, and a flexible schedule
• Ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, kneeling, walking, and prolonged standing as part of daily tasks
• Ability to use technology (headsets, mobile devices, computers)

Responsibilities

• Executes shipment, replenishment, and stock organization
• Maintains back-of-house standards and inventory accuracy
• Supports cleanliness, safety, and compliance
• Identifies and escalates operational issues
• Scope and level of responsibility may vary based on store size and business complexity. In some locations, this role may take on broader responsibility for leading the business

Skills

Customer service

Attention to detail

Coaching in real time

Retail experience

Job description

Victoria’s Secret & Co. in West Covina, CA seeks an Operations Supervisor to oversee store operations, shipments, and inventory, ensuring readiness and standards, with clear reporting to the Store Manager.

Responsibilities include coaching associates, maintaining store standards, and adapting to business needs. The role offers a flexible schedule and hourly compensation between $20.00 and $24.00, depending on region and experience.