Store Operations Leader

Rack Room Shoes; Grapevine (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Benefits information

Job summary

Rack Room Shoes in Grapevine, TX is seeking an Assistant Manager to support the Store Manager in daily operations and staff leadership. You will guide customer service, ensure policy compliance and help drive sales targets.

The role emphasizes training, operational oversight, inventory controls and maintaining visual merchandising standards to deliver an exceptional shopping experience.

Qualifications

• Approved background check required.
• Strong verbal and written communication skills.
• Managerial and organizational abilities.
• Excellent interpersonal skills for customer and staff interactions.
• Solid knowledge of visual merchandising concepts.
• Basic knowledge of footwear, accessories and care.

Responsibilities

• Assist Store Manager in day-to-day store operations.
• Provide leadership, direction and training to staff.
• Ensure compliance with company policies and procedures.
• Handle customer issues with urgency and satisfaction.
• Oversee POS transactions, sales, discounts and refunds.
• Manage inventory controls, pricing changes and markdowns.
• Support scheduling and payroll related tasks.
• Contribute to loss prevention and store presentation.

Skills

Verbal & written communication

Managerial skills

Organizational skills

Interpersonal skills

Visual merchandising

Footwear knowledge

Job description

Rack Room Shoes in Grapevine, TX is seeking an Assistant Manager to support the Store Manager in daily operations and staff leadership. You will guide customer service, ensure policy compliance and help drive sales targets.

The role emphasizes training, operational oversight, inventory controls and maintaining visual merchandising standards to deliver an exceptional shopping experience.