Store Operations Leader

Dollar General Corporation; Ashland (VA); On-site; USD 42,000 - 68,000; Full time

Job summary

Dollar General Corporation is seeking a Store Manager to lead all store processes, including ordering, receiving, stocking, presentation, selling, staffing and support. You will recruit, train, evaluate, and develop staff, ensuring legal compliance and safety.

You will manage open/close procedures, oversight of inventory, and cash controls while delivering superior customer service. The role emphasizes staff development, operational discipline, and adherence to company policies to drive sales

Qualifications

• High school diploma or equivalent, preferred.
• One year of management experience in a retail environment preferred.
• Knowledge of cash handling procedures and inventory management.

Responsibilities

• Recruits, selects, and retains qualified employees according to federal and state labor laws and Company policies; ensure store is properly staffed.
• Provides proper training for employees; conducts performance evaluations; identifies gaps for appropriate solutions and/or counseling, up to and including termination.
• Makes recommendations regarding employee pay rate and advancement.
• Communicates performance, conduct and safety expectations regularly; coordinates meetings and events to encourage safety, security and policies.
• Ensures that the store is appropriately staffed and effectively opened and closed each day.
• Evaluates operating statements to identify business trends (sales, profitability, and turn), expense control opportunities, potential shrink, and errors.
• Orders to meet or exceed in-stock targets; reviews ordering plan and inventory management issues weekly; follows up on BSR/cycle counts.
• Facilitates efficient staging, stocking and storage of merchandise following defined company work processes.
• Ensures merchandise is presented according to established practices; uses fixtures properly with pricing and signage.
• Maintains accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
• Ensures financial integrity through cashier accountability, key control, and cash security practices.
• Provides superior customer service leadership.
• Maintains a clean, well-organized store; supports a safe and secure working/shopping environment.
• Ensures store is equipped with tools necessary to perform tasks.
• Follows company policies and completes paperwork per guidelines and deadlines.

Skills

Recruitment & staffing

Training & development

Performance evaluations

Safety & compliance

Communication skills

Problem solving

Cash handling

Inventory management

Customer service leadership

Education

High school diploma or equivalent

1 year of management experience in retail

Job description

Dollar General Corporation is seeking a Store Manager to lead all store processes, including ordering, receiving, stocking, presentation, selling, staffing and support. You will recruit, train, evaluate, and develop staff, ensuring legal compliance and safety.

You will manage open/close procedures, oversight of inventory, and cash controls while delivering superior customer service. The role emphasizes staff development, operational discipline, and adherence to company policies to drive sales