Store Operations Lead & Team Coach

KIRKLAND; Lee's Summit (MO); On-site; USD 42,000 - 60,000; Full time

Job summary

Kirkland's in the United States is seeking a Senior Assistant Manager to support store operations and merchandising under the Store Manager. You will coach the team to deliver exceptional customer experiences, drive sales, and protect store assets while aspiring to move into Store Manager within 12 months.

The role emphasizes leading by example, managing performance, and applying company branding consistently. Strong communication, adaptability, and weekend/evening availability are expected.

Qualifications

• College preferred or 1-3 years of experience in a retail environment.
• Ability to relocate for a Store Manager position preferred.
• Energetic, results oriented and competitive with a drive to succeed.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
• Ability to effectively communicate both written and verbally.

Responsibilities

• Leads, supports and values Customer Service in both the in store and online shopping experience.
• Greets every customer with enthusiasm, maintains a positive, can do attitude at all times.
• Educates each customer on current promotions and merchandise assortment to support buying decisions.
• Responsible for driving profitable sales, protecting company assets and support of the Company Handbook in support of the Store Manager.
• Builds high performing teams that can accomplish company goals, initiatives, and priorities, and builds and sustains productive relationships across the area or district and the industry.

Skills

Customer service

Communication

Leadership

Team building

Education

College preferred

1-3 years retail experience

Tools

Microsoft Office

POS systems

Driver's license

Job description

Kirkland's in the United States is seeking a Senior Assistant Manager to support store operations and merchandising under the Store Manager. You will coach the team to deliver exceptional customer experiences, drive sales, and protect store assets while aspiring to move into Store Manager within 12 months.

The role emphasizes leading by example, managing performance, and applying company branding consistently. Strong communication, adaptability, and weekend/evening availability are expected.