Store Operations Lead: Service & Performance

CVS Health Corporation; Evergreen Park (IL); On-site; USD 57,308,000 - 97,424,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off

Retirement savings options

Job summary

CVS Health Corporation is seeking an Operations Manager in Illinois to lead store teams, manage sales and inventory, and drive customer service excellence. You will supervise staffing, training, and development under the Store Manager, ensuring strong execution and engagement across the store.

The role emphasizes leadership, operational planning, and effective communication with staff and customers. A full-time, on-site position with a comprehensive benefits package is offered.

Qualifications

• Deductive reasoning ability and analytical skills are required.
• Strong computer skills and data analysis capability.
• Excellent communication, leadership and supervision abilities.

Responsibilities

• Lead store crew and supervise activities to ensure operational goals.
• Provide customer service leadership and resolve inquiries effectively.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication

Leadership

Supervision

Influencing

Education

High School diploma or equivalent

Job description

CVS Health Corporation is seeking an Operations Manager in Illinois to lead store teams, manage sales and inventory, and drive customer service excellence. You will supervise staffing, training, and development under the Store Manager, ensuring strong execution and engagement across the store.

The role emphasizes leadership, operational planning, and effective communication with staff and customers. A full-time, on-site position with a comprehensive benefits package is offered.