Store Operations Lead: Sales & Customer Experience

Cavender's; Wichita (KS); On-site; USD 32,000 - 42,000; Full time

Job summary

Cavender’s in Wichita, KS is seeking a motivated Key Carrier to join the Store Management Team. You will help run the store day-to-day, open/close, assist customers, and guide team members to drive sales storewide.

You will stay actively involved in sales, work toward goals, and help train associates. The role emphasizes cleanliness, safety, and adherence to company policies and procedures.

Qualifications

• Ability to manage store shifts.
• Ability to comprehend basic instructions.
• Ability to interpret policies.
• Ability to apply abstract principles to a wide range of complex tasks.
• Read and understand safety procedures.

Responsibilities

• Support Cavender’s Culture and drive mission, vision, and values.
• Perform cashier and sales tasks.
• Maintain active personal selling and meet or exceed sales per hour.
• Act as Manager on Duty and supervise store associates to deliver Best of the WEST customer service and drive sales.
• Open and close the store and address customer needs.
• Handle returns and assist with associate assignments.
• Assist in training and maintaining a clean, well-presented store.
• Contribute to a safe and secure store environment and report incidents promptly.

Skills

Customer service

Sales skills

Leadership

Store operations

Job description

Cavender’s in Wichita, KS is seeking a motivated Key Carrier to join the Store Management Team. You will help run the store day-to-day, open/close, assist customers, and guide team members to drive sales storewide.

You will stay actively involved in sales, work toward goals, and help train associates. The role emphasizes cleanliness, safety, and adherence to company policies and procedures.