Store Operations Lead & Sales Coach

Cavender's; Richmond (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

Cavender's in Texas is seeking a Key Carrier to join the Store Management Team. This role helps run day-to-day operations, open/close, assist customers, and guide team members to drive sales storewide.

You will stay active in selling, meet goals, train associates, and ensure the store is clean, organized, and compliant with company policies.

As Manager on Duty when assigned, you support loss prevention and safety, address customer issues, and help deliver Best of the WEST service.

Qualifications

• Ability to manage store shifts effectively.
• Ability to comprehend basic instructions.
• Ability to interpret documents.
• Ability to apply abstract principles to a wide range of complex tasks.
• Must read English.
• Must understand English.
• Able to stay alert during work hours.

Responsibilities

• Support Cavender's Culture and drive Mission, Vision, and Values.
• Be able to perform the tasks of a Cashier and Sales Associate.
• Maintain active role in personal selling, meeting or exceeding sales per hour goals.
• Act as Manager on Duty as assigned.
• Assist in day-to-day management of the store and supervision of associates to deliver Best of the WEST service and drive sales.
• Open and close store as directed.
• Address customer complaints.
• Handle returns and exchanges.
• Address associate assignments and concerns.
• Assist in increasing sales, maintaining profit structure, and reducing expenses using key metrics.
• Assist in training store associates.
• Help keep the store clean and well-presented inside and outside, with neat, professional appearance.
• Contribute to a safe and secure store environment and report any safety incidents to the Store Manager or District Manager promptly.
• Understand and execute all company policies and procedures.
• participate in Loss Prevention measures in the store.
• Any other duties as assigned.

Skills

Store leadership

Shift management

Customer service

English literacy

Attention to detail

Job description

Cavender's in Texas is seeking a Key Carrier to join the Store Management Team. This role helps run day-to-day operations, open/close, assist customers, and guide team members to drive sales storewide.

You will stay active in selling, meet goals, train associates, and ensure the store is clean, organized, and compliant with company policies.

As Manager on Duty when assigned, you support loss prevention and safety, address customer issues, and help deliver Best of the WEST service.