Store Operations Lead - Sales & Customer Experience

Cavender's; Gainesville (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Cavender’s is seeking a Key Carrier to support the Store Management Team. You will help run daily operations, assist customers, train associates, and drive sales while maintaining a safe, orderly store environment.

You will act as Manager on Duty, open/close the store, handle customer issues, and ensure adherence to company policies. This role emphasizes service, efficiency, and team leadership.

Qualifications

• Ability to manage store shifts.
• Ability to comprehend basic store operations.
• Ability to interpret policies and procedures.
• Ability to apply abstract principles to complex situations.
• Must read and understand store communications.
• Must stay alert during shifts.

Responsibilities

• Assist in day-to-day management of the retail store to deliver Best of the WEST service and drive sales.
• Open and close the store.
• Assist customers and guide team members to meet sales goals.
• Lead as Manager on Duty and supervise associates.
• Maintain clean, well-presented store inside and outside.
• Participate in loss prevention and safety.

Skills

Shift management

Comprehension

Interpretation

Abstract thinking

Reading ability

Attention to detail

Alertness

Job description

Cavender’s is seeking a Key Carrier to support the Store Management Team. You will help run daily operations, assist customers, train associates, and drive sales while maintaining a safe, orderly store environment.

You will act as Manager on Duty, open/close the store, handle customer issues, and ensure adherence to company policies. This role emphasizes service, efficiency, and team leadership.