Store Lead on Duty: Sales, Training & Ops

Cavender's; San Antonio (TX); On-site; USD 32,000 - 52,000; Full time

Job summary

Cavender's in San Antonio, TX is seeking a Key Carrier to join the Store Management Team. You will support daily store operations, open/close, assist customers, and guide associates to achieve sales goals.

As Manager on Duty when assigned, you will help supervise staff, handle customer inquiries, address returns/exchanges, and ensure the store stays clean and well-presented. A focus on loss prevention and policy compliance is essential.

Qualifications

• Ability to manage store shifts effectively.
• Ability to comprehend basic instructions.
• Ability to interpret documents.
• Ability to apply abstract principles to a wide range of complex tasks.
• Associate must be able to read English.
• Associate must be able to understand English.
• Associate must be able to stay alert during work hours assigned

Responsibilities

• Support Cavender's Culture and drive Mission, Vision, and Values.
• Be able to perform the tasks of a Cashier and Sales Associate.
• Maintain active role in personal selling, meeting or exceeding sales per hour goals.
• Act as Manager on Duty as assigned.
• Assist in the day-to-day management of the retail store and the supervision of store associates to deliver Best of the WEST customer service and drive sales.
• Open and close store as directed.
• Address customer complaints.
• Handle returns and exchanges.
• Address associate assignments and concerns.
• Assist in the effort to increase sales, maintain profit structure, and reduce controllable expenses using key metrics.
• Assist in the training of store associates.
• Help keep the store looking clean and well-presented, both inside and outside, and make sure associates look neat and professional.
• Contribute to a safe and secure store environment and report any safety/security accidents or incidents to the Store Manager or District Manager promptly.
• Understand and execute all company policies and procedures.
• Actively participate in Loss Prevention measures in the store.
• Any other duties as assigned.

Skills

Shift management

English literacy

Policy comprehension

Customer service

Job description

Cavender's in San Antonio, TX is seeking a Key Carrier to join the Store Management Team. You will support daily store operations, open/close, assist customers, and guide associates to achieve sales goals.

As Manager on Duty when assigned, you will help supervise staff, handle customer inquiries, address returns/exchanges, and ensure the store stays clean and well-presented. A focus on loss prevention and policy compliance is essential.