Store Operations Lead — Luxury Retail & Client Experience

Tiffany & Co.; Scottsdale (AZ); On-site; USD 42,000 - 64,000; Full time

Job summary

Tiffany & Co. is seeking an Operations Professional in Scottsdale, AZ to manage back-of-house operations and support client service excellence. You will partner with store leadership on key initiatives to drive sales and inventory accuracy while acting as manager on duty when needed.

Ideal candidates have 2–3 years in retail operations, strong analytical skills, and proficiency with MS Word and Excel. Availability to work evenings, weekends, and holidays is required.

Qualifications

• 2–3 years of retail operations experience.
• Strong analytical and organizational skills.
• Proficiency with MS Word and Excel.
• Ability to work evenings, weekends, and holidays.
• Authorization to work in the United States.

Responsibilities

• Lead back-of-house operations and support store leadership.
• Provide excellent client service and drive sales.
• Act as manager on duty when a manager is unavailable.
• Coordinate order fulfillment, inventory, and client service activities.
• Maintain inventory accuracy and follow company policies.

Skills

Retail operations

Client service

Merchandising

Inventory management

Data entry

Organization

Flexibility

Education

Bachelor's degree

Graduate Gemologist (GIA)

Tools

Microsoft Word

Microsoft Excel

Job description

Tiffany & Co. is seeking an Operations Professional in Scottsdale, AZ to manage back-of-house operations and support client service excellence. You will partner with store leadership on key initiatives to drive sales and inventory accuracy while acting as manager on duty when needed.

Ideal candidates have 2–3 years in retail operations, strong analytical skills, and proficiency with MS Word and Excel. Availability to work evenings, weekends, and holidays is required.