Store Operations Lead | Inventory & Service Excellence

Living Spaces; Fresno (CA); Presencial; USD 28.000 - 37.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical

Dental

Vision

401(k)

Vacation

Paid Sick Leave

Holiday pay

Life insurance

Descripción de la vacante

Living Spaces in Fresno, CA is seeking a Store Operations Lead to oversee daily store operations and ensure a seamless customer experience. You will manage cash handling, complex transactions, and post-sale activities, acting as Manager on Duty when needed, while upholding SOPs and pricing accuracy.

The role emphasizes inventory integrity, floor execution, and collaboration with merchandising to maintain brand standards and drive sales performance.

Formación

• High School Diploma or GED required.
• Minimum 3 years of retail experience in a direct customer interactive environment.
• High volume experience is preferred.

Responsabilidades

• Execute and validate daily store operations Standard Work to ensure compliance with company policies and customer service expectations.
• Process and manage cash handling, complex transactions, and post-sale activities; serve as Manager on Duty when assigned.
• Reinforce standardized operational processes and SOP compliance through daily execution and observations to support service consistency.
• Resolve customer concerns using problem-solving and de-escalation techniques to maintain satisfaction and loyalty.
• Maintain accurate inventory through receiving, storage, cycle counts, and transfers; fulfill customer orders including pickup and delivery.
• Collaborate with merchandising on floor resets, product placement, and visual standards to uphold brand consistency.

Conocimientos

Retail experience

Customer service

Cash handling

Educación

High School Diploma or GED

Herramientas

Microsoft Office

Tableau

Descripción del empleo

Living Spaces in Fresno, CA is seeking a Store Operations Lead to oversee daily store operations and ensure a seamless customer experience. You will manage cash handling, complex transactions, and post-sale activities, acting as Manager on Duty when needed, while upholding SOPs and pricing accuracy.

The role emphasizes inventory integrity, floor execution, and collaboration with merchandising to maintain brand standards and drive sales performance.