Store Operations Lead - Inventory, Pricing & Service

Living-Spaces; Fresno (CA); On-site; USD 28,000 - 37,000; Full time

Benefits offered by this job

Medical (full-time only)

Dental (full-time only)

Vision (full-time only)

401(k) with Company match

Vacation (full-time)

Paid Sick Leave (full-time)

Flex or Health Spending Account (full‑

Employee Assistance Program (full and)

Holiday pay (full-time)

Life insurance (full-time)

Job summary

Living Spaces in Fresno is seeking a Store Operations Lead to oversee execution of daily store processes, ensuring a seamless customer experience and strong business performance.

This role focuses on standardized work, inventory integrity, pricing accuracy, and reporting, serving as Manager on Duty when needed and guiding team to uphold brand standards.

Candidates should have retail experience, high-volume exposure, and proficiency with Microsoft Office; Tableau experience is a plus.

Qualifications

• High School Diploma or GED equivalent required.
• Minimum 3 years of retail experience in a direct customer interaction environment.
• Experience with high-volume retail operations preferred.
• Equivalent combination of education and experience will be considered.
• Proficiency with Microsoft Office; Tableau experience preferred.

Responsibilities

• Execute and validate daily store operations Standard Work to ensure compliance with policies and customer service expectations.
• Process and manage cash handling, complex transactions, and post-sale activities; act as Manager on Duty when assigned.
• Reinforce standardized SOPs through consistent daily execution and communicate observations to store leadership.
• Resolve customer concerns using problem-solving and de-escalation techniques to maintain satisfaction.
• Maintain accurate inventory through receiving, storage, cycle counts, and transfers; fulfill orders and deliveries.
• Collaborate with merchandising on floor resets, product placement, and visual standards to uphold brand.
• Verify pricing and signage by audits; correct discrepancies and ensure inventory integrity.
• Perform daily operational reporting across operations, warehouse, and labeling to track performance.
• Provide sales floor support during high-traffic periods to maintain service standards.

Skills

Retail experience

Customer service

Problem-solving

Education

High School Diploma or GED

Tools

Tableau

Microsoft Office

Job description

Living Spaces in Fresno is seeking a Store Operations Lead to oversee execution of daily store processes, ensuring a seamless customer experience and strong business performance.

This role focuses on standardized work, inventory integrity, pricing accuracy, and reporting, serving as Manager on Duty when needed and guiding team to uphold brand standards.

Candidates should have retail experience, high-volume exposure, and proficiency with Microsoft Office; Tableau experience is a plus.