Store Operations Lead — Health & Customer Experience

CVS Health; Jessup (MD); On-site; USD 29,000 - 48,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement savings

Wellness programs

Job summary

CVS Health is seeking an Operations Manager to join the CVS/pharmacy store management team. The role focuses on store execution, performance, and building consumer loyalty through excellent customer service.

You will support the Store Manager, lead a productive store team, and drive operational and service improvements. Responsibilities include managing store operations, sales and inventory, staffing and development, and financial management, with emphasis on customer service leadership and

Qualifications

• Deductive reasoning ability and advanced analytical skills.
• Advanced communication, leadership, supervision, and influencing skills.
• Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts.

Responsibilities

• Lead store crew and supervise activities.
• Ensure customer service excellence and effective communication with team and supervisors.

Skills

Deductive reasoning

Analytical skills

Communication

Supervision

Flexible schedule

Education

High School diploma or equivalent

Job description

CVS Health is seeking an Operations Manager to join the CVS/pharmacy store management team. The role focuses on store execution, performance, and building consumer loyalty through excellent customer service.

You will support the Store Manager, lead a productive store team, and drive operational and service improvements. Responsibilities include managing store operations, sales and inventory, staffing and development, and financial management, with emphasis on customer service leadership and