Store Operations Lead — Guest Experience & Team Development

Global Partners LP; Braintree (MA); On-site; USD 2,863,000 - 3,335,000; Full time

Benefits offered by this job

Health insurance

401k with match

Tuition reimbursement

Professional development

Job summary

Global Partners LP is seeking an Assistant Store Manager in Massachusetts to assist the General Manager with day-to-day operations. You will supervise hourly staff, manage cash handling, and uphold store standards in alignment with company policies.

The role involves inventory monitoring, banking, payroll, and promotional initiatives to ensure guest satisfaction. You will help maintain cleanliness, safety, and gas deliveries while supporting promotional campaigns and training efforts.

Qualifications

• Must be available to work flexible hours that may include day, nights, weekends and or holidays.
• 1-2 years supervisory experience.
• Ability to work unsupervised.
• Ability to communicate, count, read, and write accurately.
• Ability to perform basic computer functions.
• Must have reliable transportation and valid driver's license.
• Ability to work in intermittent temperatures, i.e., outside, cooler, etc.
• Must be able to lift up to 25lbs during a shift.

Responsibilities

• Complete required daily accounting paperwork and transmit by deadline.
• Supervise, develop, train and discipline non-exempt (hourly) employees, holding them accountable for upholding operational standards.
• Monitors shift cash handling and inventory. Assists in investigations of shortages/overages of $100 per month or less as well as inventory variations of .5% of sales or less.
• Maintains business records, review cashier accountability sheets and records prescribed by the General Manager and or Territory Manager.
• Perform banking, invoicing, payroll, and/or other administrative duties as requested, adhering to all Global Partner's cash control policies.
• Manage cash management procedures including bank deposits and change orders.
• Maintain Grand Opening Ready Standards – According to Global Partner's store image standards.
• Maintains high levels of cleanliness and sanitation.
• Ensures store is secure and safe; complies with all safety and environmental guidelines.
• Report any issues to proper authority as well as management.
• Ensure adequate gasoline levels as well as coordinate gasoline deliveries.
• Engage in all company promotional initiatives.
• Promotes a high level of guest service.
• Perform duties as required by company policies and procedures.

Skills

Supervisory experience

Communication

Basic computer skills

Attention to detail

Valid driver's license

Education

High School Diploma or equivalent

Job description

Global Partners LP is seeking an Assistant Store Manager in Massachusetts to assist the General Manager with day-to-day operations. You will supervise hourly staff, manage cash handling, and uphold store standards in alignment with company policies.

The role involves inventory monitoring, banking, payroll, and promotional initiatives to ensure guest satisfaction. You will help maintain cleanliness, safety, and gas deliveries while supporting promotional campaigns and training efforts.