Store Operations Lead — Guest Experience

Fort Sill Apache Companies; Lawton (OK); On-site; USD 38,000 - 46,000; Full time

Job summary

Fort Sill Apache Companies seeks an experienced retail store associate to manage daily operations in the C Store area of Apache Casino Hotel. You will oversee display, supervise staff, and assist with financial transactions and budgeting to maximize revenues.

The role requires strong customer service, cash handling, and POS experience, with solid written and verbal communication. Availability for varying shifts is expected, including weekends and holidays.

Qualifications

• Customer service excellence
• Cash handling and financial accuracy
• Proficiency with POS systems
• Strong written and oral communication
• Team supervision and training

Responsibilities

• Display and merchandize store goods according to planograms and instructions
• Direct duties of team members and manage staffing levels
• Prepare deposits and process cash transactions accurately
• Monitor budgets, prepare forecasts and assist with budgeting
• Assist with sales reports, forecasting, and revenue analysis
• Schedule and evaluate team members, support performance management

Job description

Fort Sill Apache Companies seeks an experienced retail store associate to manage daily operations in the C Store area of Apache Casino Hotel. You will oversee display, supervise staff, and assist with financial transactions and budgeting to maximize revenues.

The role requires strong customer service, cash handling, and POS experience, with solid written and verbal communication. Availability for varying shifts is expected, including weekends and holidays.