Casino Guest Experience Specialist

Fort Sill Apache Companies; Anadarko (OK); On-site; USD 26,000 - 38,000; Full time

Job summary

Apache Casino Hotel in Anadarko, OK is seeking a dedicated team member for a full-time role. You will operate POS equipment, stock inventory, and maintain clean shelves to ensure an exceptional guest experience in a fast-paced casino environment.

The position emphasizes accuracy, strong communication, and teamwork, with a focus on safety and customer satisfaction. Prior cash handling or hospitality experience is preferred, with flexible shifts including evenings and weekends.

Qualifications

• High school diploma or GED or equivalent.
• Experience with customer service and cash handling preferred.
• Ability to operate PC and POS systems; basic safety equipment.
• Strong written and oral communication; counts change accurately.

Responsibilities

• Operate point-of-sale equipment accurately and in a timely manner.
• Accept and stock inventory upon arrival.
• Ensure shelves and coolers are stocked for optimal customer experience.
• Meet cleaning standards to keep the facility clean.
• Resolve customer complaints and escalate when needed.
• Monitor customer flow to reduce loss and theft.
• Work well with peers and regulatory personnel.

Skills

Customer service

Cash handling

Communication

Mathematical skills

Teamwork

Education

High school diploma or GED

Tools

Point of Sale (POS) systems

Food handling equipment

Job description

Apache Casino Hotel in Anadarko, OK is seeking a dedicated team member for a full-time role. You will operate POS equipment, stock inventory, and maintain clean shelves to ensure an exceptional guest experience in a fast-paced casino environment.

The position emphasizes accuracy, strong communication, and teamwork, with a focus on safety and customer satisfaction. Prior cash handling or hospitality experience is preferred, with flexible shifts including evenings and weekends.