Store Operations Lead — Gaming & Guest Experience

GameStop; Hinesville (GA); Sur place; USD 38 000 - 62 000; Plein temps

Avantages offerts par ce poste

401(k)

Paid time off

Dental insurance

Vision insurance

Health insurance

Bonus eligibility

Résumé du poste

GameStop is hiring a Full-Time Assistant Store Manager for Store 5708 in Hinesville, GA. You will support the Store Manager in daily operations, drive guest service excellence, manage inventory, and lead Sales Associates to deliver outstanding gaming product experiences.

You will promote loyalty programs, train team members, schedule shifts, and ensure compliance with company policies while maintaining a clean, organized store environment and achieving sales targets.

Qualifications

• Must provide proof of identity and eligibility to legally work in the United States.
• Must be at least 18 years old.
• High school diploma or equivalent required; associate’s or accredited bachelor’s degree with emphasis in business, marketing, merchandising, or related field preferred.
• At least 6 months of retail management experience preferred.
• At least 2 years of retail sales, guest service, and/or management experience preferred.

Responsabilités

• Provide best-in-class guest service: greet guests, answer questions, recommend items, and thank customers for shopping at GameStop.
• Support the shopping environment, sales initiatives, and guest relationships to drive repeat business.
• Process guest purchases and returns using POS accurately and courteously.
• Respond to guest comments or questions in person or by phone; escalate to Store Manager when needed.
• Promote GameStop guest benefits and loyalty programs.
• Assist Store Manager with training, onboarding, and policy compliance for staff.
• Supervise Sales Associates in the Store Manager’s absence and ensure policy adherence.

Connaissances

Outgoing personality

People skills

English communication

Bilingual English/Spanish

Customer service

Flexibility

Formation

High school diploma or equivalent

Associate’s or Bachelor's degree preferred

Description du poste

GameStop is hiring a Full-Time Assistant Store Manager for Store 5708 in Hinesville, GA. You will support the Store Manager in daily operations, drive guest service excellence, manage inventory, and lead Sales Associates to deliver outstanding gaming product experiences.

You will promote loyalty programs, train team members, schedule shifts, and ensure compliance with company policies while maintaining a clean, organized store environment and achieving sales targets.