Store Operations Lead | Flexible Scheduling

LVMH; Ann Arbor (MI); On-site; USD 33,000 - 38,000; Full time

Benefits offered by this job

Healthcare benefits

Inclusive culture

Job summary

Sephora in Ann Arbor is seeking an Operations Leader to drive store operations, oversee inventory and merchandising, and coach the team to deliver an exceptional client experience.

You will lead the operations team, ensure standards, and support peak retail performance while promoting an inclusive and collaborative work environment. This full-time, hourly role offers healthcare and meaningful rewards.

Qualifications

• Minimum 2 years of leadership experience in a retail operations or hospitality setting.
• Ability to lead, coach, and develop teams to achieve goals.
• Strong attention to detail with problem-solving and organization skills.
• Excellent communication and interpersonal skills.
• Proven ability to manage time and prioritize in a dynamic environment.

Responsibilities

• Oversee inventory management, replenishment, and order fulfillment to meet operational standards.
• Lead visual merchandising, promotions, and store maintenance to uphold Sephora branding and drive sales.
• Partner with the team to deliver exceptional client service and achieve store goals.
• Coach and develop team members, guiding them through processes, selling behaviors, and performance metrics.
• Promote inclusivity and teamwork, cultivating an empowering store culture.
• Uphold Sephora policies and ensure a safe, enjoyable shopping experience for all.

Skills

Leadership

Coaching

People development

Attention to detail

Time management

Communication

Team motivation

Job description

Sephora in Ann Arbor is seeking an Operations Leader to drive store operations, oversee inventory and merchandising, and coach the team to deliver an exceptional client experience.

You will lead the operations team, ensure standards, and support peak retail performance while promoting an inclusive and collaborative work environment. This full-time, hourly role offers healthcare and meaningful rewards.