Store Operations Lead: Elevate Sales & Service

Woodwind & Brasswind; Birmingham (AL); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401K with company match

Mental health support

Paid sick/holiday/vacation time

Employee discount program

Tuition reimbursement

Job summary

Music & Arts in Birmingham, AL is seeking a Retail Store Manager to run daily sales and operations while upholding exceptional customer service standards.

Responsibilities include coaching the sales team, managing payroll and staffing, maintaining inventory, and executing store tasks for institutional sales and rentals. The role also promotes music lessons and supports instructors, with emphasis on customer satisfaction.

Qualifications

• High School Diploma or equivalent is required.
• At least 2 years of relevant retail experience.
• Preferred 3–5 years retail experience and musical interest.

Responsibilities

• Lead and coach the sales team to meet objectives.
• Monitor store financials, inventory, and metrics.
• Ensure product availability and proper display.
• Oversee payroll, recruitment, and training of staff.
• Execute operational tasks for institutional sales and rental services.
• Promote music lessons and support instructors.
• Deliver outstanding customer service to every guest.

Skills

Leadership

Coaching & mentoring

Sales objectives

Payroll management

Hiring & training

Customer service

Inventory management

Visual merchandising

Education

High School Diploma or Equivalent

2 years relevant work experience

Job description

Music & Arts in Birmingham, AL is seeking a Retail Store Manager to run daily sales and operations while upholding exceptional customer service standards.

Responsibilities include coaching the sales team, managing payroll and staffing, maintaining inventory, and executing store tasks for institutional sales and rentals. The role also promotes music lessons and supports instructors, with emphasis on customer satisfaction.