Store Operations Lead: Deliver Delight

Walgreens; New Lenox (IL); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in United States (Illinois) is seeking a team member responsible for opening/closing the store in the absence of management, handling cash, and ensuring floor and stock room readiness. The role emphasizes delivering a delightful customer experience and supporting backdoor deliveries.

Responsibilities include resolving customer inquiries, maintaining pricing accuracy, and collaborating with management to manage inventory and displays.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management and start-up systems.
• Handle cash, refunds, and price changes; manage stock and backroom tasks.
• Provide excellent customer service and resolve issues to ensure positive experience.
• Assist with vendor deliveries and backdoor access as needed.
• Maintain inventory accuracy and store cleanliness and signage.

Skills

Leadership experience

Customer service

English fluency

Store systems knowledge

Education

PTCB certification or pharmacy license

Tools

POS system

Cash handling

Job description

Walgreens in United States (Illinois) is seeking a team member responsible for opening/closing the store in the absence of management, handling cash, and ensuring floor and stock room readiness. The role emphasizes delivering a delightful customer experience and supporting backdoor deliveries.

Responsibilities include resolving customer inquiries, maintaining pricing accuracy, and collaborating with management to manage inventory and displays.