Store Operations Lead — Customer & Team Growth

Family Dollar; Rantoul (IL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar in Illinois is seeking an Assistant Store Manager to support store operations, customer service, and staff development. You will help oversee day-to-day activities, assist customers, and ensure merchandise is stocked and displayed effectively.

The role requires a high school diploma or equivalent, strong communication skills, and the ability to work in a fast-paced retail environment. Full-time position with opportunities for growth and leadership within the store team.

Qualifications

• High school diploma or equivalent.
• Store management experience in retail preferred.
• Ability to lift up to 55 lbs. and perform physical duties.
• Strong communication, interpersonal and written skills.
• Ability to work in a high-energy, team environment.
• Exceptional customer service and organizational skills.
• Strong problem solving and decision making skills.

Responsibilities

• Assist with store functions and day-to-day activities.
• Help customers in a positive, approachable manner and address questions or concerns.
• Help organize and transfer merchandise from delivery to stockroom and sales floor and maintain seasonal areas.
• Perform opening and closing procedures.
• Process all corporate directives and related communications.
• Maintain promotional fixtures and displays.
• Assist in ordering merchandise, processing damaged merchandise, payroll, scheduling, cash deposits and receipts, and loss prevention.
• Maintain a well-stocked, clean store and organized stockroom to company standards.
• Protect and secure all company assets, including store cash.
• Adhere to policies and safety guidelines and ensure staff follow procedures.
• Help Store Manager supervise, train, and develop Store Associates.
• Ensure a positive, safe, and respectful environment for customers, associates, and leaders.
• Maintain cleanliness throughout the store including bathrooms, floors, trash disposal, and overall neatness.

Skills

Store management

Communication

Customer service

Teamwork

Problem solving

Physical ability

Education

High school diploma or equivalent

Job description

Family Dollar in Illinois is seeking an Assistant Store Manager to support store operations, customer service, and staff development. You will help oversee day-to-day activities, assist customers, and ensure merchandise is stocked and displayed effectively.

The role requires a high school diploma or equivalent, strong communication skills, and the ability to work in a fast-paced retail environment. Full-time position with opportunities for growth and leadership within the store team.