Store Operations Lead - Customer Service & Team Growth

Family Dollar; Alsip (IL); On-site; USD 25,000 - 27,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Family Dollar seeks an Assistant Store Manager to support daily store operations, customer service, and team development at our Alsip location. You will help supervise staff, control inventory, and maintain a clean, safe shopping environment for customers and employees.

The role emphasizes strong communication, reliability, and a proactive approach to merchandise flow, store safety, and policy adherence. Full-time position with competitive local wages.

Qualifications

• High school diploma or equivalent is preferred; ability to read, interpret, and explain operational directives is required.
• Store management experience in retail, grocery, or drug store environment is preferred.

Responsibilities

• Assist with store functions and day-to-day store activities.
• Help customers in a positive, approachable manner and address questions or concerns they may have.
• Help organize and transfer merchandise from delivery truck to stockroom to sales floor and maintain seasonal areas.
• Perform opening and closing procedures as needed.
• Process corporate directives and communications related to store activities.
• Maintain promotional effectiveness of store-front fixtures and displays.
• Assist in ordering merchandise, processing damaged merchandise, payroll, scheduling, and cash handling, and loss prevention.
• Maintain a well-stocked, organized sales floor and stockroom.
• Protect and secure all company assets, including store cash.
• Adhere to policies and safety guidelines and ensure staff follow procedures.
• Help the Store Manager supervise, train, and develop Store Associates.
• Maintain a positive, safe, and respectful environment with customers and staff.
• Keep the store clean, restocked, and presentable (bathrooms, floors, trash).
• Other duties as assigned*

Skills

High-visibility leadership

Customer service

Team development

Communication

General store operations

Physical endurance

Education

High school diploma or equivalent

Job description

Family Dollar seeks an Assistant Store Manager to support daily store operations, customer service, and team development at our Alsip location. You will help supervise staff, control inventory, and maintain a clean, safe shopping environment for customers and employees.

The role emphasizes strong communication, reliability, and a proactive approach to merchandise flow, store safety, and policy adherence. Full-time position with competitive local wages.