Store Operations Lead - Customer Service & Team Leadership

Holiday Oil Company; Santaquin (UT); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Gas discount

In-store discount

Free car wash

Gym discount

Tuition reimbursement

Job summary

Holiday Oil Company in Santaquin, UT is seeking an Assistant Manager to lead daily operations, supervise staff, and ensure top-notch customer service. You will manage cash, inventory, and scheduling while upholding safety and company policies.

This role requires reliable leadership, strong communication, and a customer-focused mindset. The ideal candidate will adapt to a fast-paced environment, handle open/close duties, and contribute to a positive store culture.

Qualifications

• Must be 21 years or older.
• Retail experience preferred.
• Willing to open/close stores on Sunday through Saturday schedule.
• Customer service experience preferred.
• Familiarity with cash registers and POS systems.
• Basic math and computer skills.
• Effective communication skills.
• Ability to lead and train staff.
• Ability to adapt to changing priorities.
• Must have a safe driving record and Utah driver’s license.

Responsibilities

• Supervise, train, and support team members to ensure excellent customer service.
• Handle cash management, prepare daily sales reports, and make bank deposits.
• Monitor inventory levels and assist with ordering merchandise and fuel.
• Ensure compliance with company policies, safety regulations, and security procedures.
• Address customer inquiries and concerns, professionally resolving issues.
• Maintain store cleanliness and equipment maintenance.
• Assist in scheduling shifts and managing employee performance.

Skills

Customer service

Retail experience

Team leadership

Cash handling

POS familiarity

Communication skills

Scheduling

Math skills

Safety compliance

Training experience

Driving record

Driver's license

Tools

POS systems

Job description

Holiday Oil Company in Santaquin, UT is seeking an Assistant Manager to lead daily operations, supervise staff, and ensure top-notch customer service. You will manage cash, inventory, and scheduling while upholding safety and company policies.

This role requires reliable leadership, strong communication, and a customer-focused mindset. The ideal candidate will adapt to a fast-paced environment, handle open/close duties, and contribute to a positive store culture.