Store Assistant Manager — Lead Operations & Customer Experience

Holiday Oil Co.; Salt Lake City (UT); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Gas discount

In-store discount

Free car wash

Gym discount

Tuition reimbursement

Job summary

Holiday Oil Co. in Draper, UT is seeking an Assistant Manager to support daily operations, supervise staff, manage inventory, and deliver excellent customer service.

The role requires leadership, reliability, and the ability to thrive in a fast-paced retail environment. The position offers opportunities to train team members, handle cash processes, and contribute to store efficiency while maintaining safety and policy compliance.

Qualifications

• Must be 21 years of age or older.
• Retail experience desired.
• Training experience preferred.
• Must be able to open and close stores across Sunday through Saturday schedule.
• Previous experience in customer service preferred.
• Familiarity with electronic equipment, like cash registers and POS.
• Basic math and computer skills.
• Effective communication skills.
• Ability to manage skills and work with the team to accomplish tasks.
• Customer and Employee-focused.
• Ability to learn about and train products available in stores.
• Ability to maintain composure in the face of angry, frustrated, or flustered customers.
• Ability to adjust schedule, task, and priorities as needed to assist with business needs.
• Must have a safe driving record.
• Must be willing to submit to MVR monitoring and possess a valid Utah Driver's License.

Responsibilities

• Supervise, train, and support team members to ensure excellent customer service.
• Handle cash management, prepare daily sales reports, and make bank deposits.
• Monitor inventory levels and assist with ordering merchandise and fuel.
• Ensure compliance with company policies, safety regulations, and security procedures.
• Address customer inquiries and concerns, professionally resolving issues.
• Maintain the cleanliness of the store and ensure proper maintenance of equipment.
• Assist in scheduling shifts and managing employee performance.

Skills

Customer service

Retail experience

Leadership experience

Staff scheduling

Cash handling

Communication

Problem solving

Tools

POS system

Cash registers

Job description

Holiday Oil Co. in Draper, UT is seeking an Assistant Manager to support daily operations, supervise staff, manage inventory, and deliver excellent customer service.

The role requires leadership, reliability, and the ability to thrive in a fast-paced retail environment. The position offers opportunities to train team members, handle cash processes, and contribute to store efficiency while maintaining safety and policy compliance.