Store Operations Lead: Customer Service & Team Growth

Dollar Tree; Chambersburg (Franklin County); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree in Chambersburg, PA is seeking an Assistant Store Manager to support store operations, customer service, and team development. You will assist with daily store activities, help customers, organize merchandise, and supervise associates to maintain a clean, organized sales floor.

The role requires strong communication, teamwork, and a focus on safety and policy adherence. You will participate in opening/closing procedures and support management in payroll and scheduling tasks.

Qualifications

• Experience managing store activities and staff in a retail environment.
• Strong focus on customer service and operational efficiency.
• Ability to communicate clearly with customers and team members.

Responsibilities

• Assist with store functions and day-to-day activities.
• Help customers with questions and concerns in a positive manner.
• Help organize merchandise, transfer from delivery to stockroom and floor.
• Perform opening and closing procedures.
• Maintain promotional displays and store cleanliness.
• Assist in ordering merchandise, processing damaged goods, payroll and scheduling.
• Supervise, train, and develop store associates.
• Ensure a safe, respectful environment and professional interactions.

Skills

Retail management experience

Customer service excellence

Strong communication

Team collaboration

Problem solving

Education

High school diploma or equivalent

Job description

Dollar Tree in Chambersburg, PA is seeking an Assistant Store Manager to support store operations, customer service, and team development. You will assist with daily store activities, help customers, organize merchandise, and supervise associates to maintain a clean, organized sales floor.

The role requires strong communication, teamwork, and a focus on safety and policy adherence. You will participate in opening/closing procedures and support management in payroll and scheduling tasks.