Store Operations Lead — Customer Focus & Team Growth

Dollar Tree Stores INC; Westlake (OH); On-site; USD 41,000 - 63,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores INC seeks an Assistant Store Manager to support store operations, customer service, and team development in Westlake, OH. You will help with day-to-day store activities, supervise associates, and ensure a safe, welcoming shopping environment.

The role emphasizes strong communication, organizational skills, and the ability to lead by example in a fast-paced retail setting. Full-time, on-site position with competitive benefits and growth opportunities.

Qualifications

• High school diploma or equivalent is preferred.
• Store management experience in retail, grocery, or drug store environment is preferred.
• Must be able to lift up to 55 lbs. and perform physical tasks.
• Strong communication, interpersonal, and written skills are required.
• Ability to work in a high-energy, team environment is required.
• Exceptional customer service, organizational, and communication skills are required.
• Strong problem solving and decision-making skills are required.

Responsibilities

• Assist with store functions and day-to-day store activities.
• Help customers in a positive, approachable manner and address questions or concerns.
• Help organize and transfer merchandise from delivery to stockroom to sales floor as needed.
• Perform opening and closing procedures as needed.
• Process corporate directives and maintain records related to store activities.
• Maintain areas of the store to company standards and protect assets, including cash.
• Adhere to safety policies and supervise, train, and develop store associates.
• Ensure a clean, safe, and presentable store environment.

Skills

Customer service

Communication

Team leadership

Problem solving

Decision making

Reading directives

Education

High school diploma or equivalent

Job description

Dollar Tree Stores INC seeks an Assistant Store Manager to support store operations, customer service, and team development in Westlake, OH. You will help with day-to-day store activities, supervise associates, and ensure a safe, welcoming shopping environment.

The role emphasizes strong communication, organizational skills, and the ability to lead by example in a fast-paced retail setting. Full-time, on-site position with competitive benefits and growth opportunities.