Store Operations Lead — Customer Focus & Team Growth

dollartree; Gilbert (SC); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical Insurance

Dental and Vision insurance

Retirement plans

Educational Assistance

Employee Assistance Program

Job summary

Dollar Tree in Gilbert, SC is seeking an Assistant Store Manager to help oversee daily store operations, enhance customer service, and develop a high-performing team. The role involves assisting with merchandising, payroll, scheduling, and loss prevention while ensuring a clean, safe, and welcoming store environment.

The ideal candidate will have strong communication, leadership, and organizational skills, with prior retail or grocery experience preferred.

Qualifications

• High school diploma or equivalent is preferred; ability to read, interpret, and explain operational directives (e.g., merchandise schematics) is required.
• Store management experience in retail, grocery, or drug store environment is preferred

Responsibilities

• Assist with store functions and day-to-day store activities.
• Help customers in a positive, approachable manner and address any questions or concerns they may have.
• Help organize, and transfer merchandise from delivery truck to stockroom to sales floor as needed.
• Perform opening and closing procedures as needed.
• Maintain promotional effectiveness of store-front fixtures and displays.
• Assist in ordering merchandise, processing damaged merchandise, record keeping including payroll, scheduling, and cash handling, and loss prevention.
• Maintain a well-stocked store and organized stockroom to company standards.
• Ensure a positive, safe, and respectful environment with customers and staff.
• Lead and develop Store Associates under the Store Manager's guidance.
• Keep store clean and presentable, including bathrooms and floors.
• Other duties as assigned

Skills

Communication

Interpersonal skills

Written skills

Team environment

Customer service

Organizational

Problem solving

Decision making

Leadership

Education

High school diploma

Job description

Dollar Tree in Gilbert, SC is seeking an Assistant Store Manager to help oversee daily store operations, enhance customer service, and develop a high-performing team. The role involves assisting with merchandising, payroll, scheduling, and loss prevention while ensuring a clean, safe, and welcoming store environment.

The ideal candidate will have strong communication, leadership, and organizational skills, with prior retail or grocery experience preferred.