Assistant Store Manager: Retail Ops & Customer Service

Dollar General Corporation; Fenelton (PA); On-site; USD 42,000 - 55,000; Full time

Job summary

Dollar General Corporation is seeking an Assistant Store Manager to help maintain a clean, organized store with a customer-first focus. Under the Store Manager's direction, you will assist with supervising employees, merchandising, paperwork, and deposits, while ensuring profitability and asset protection.

You will lead customer service, open/close procedures, scheduling, training, inventory accuracy, planograms, and cash controls, aiming to uphold company standards and provide a positive

Responsibilities

• Provide superior customer service leadership; greet and assist customers, and operate cash register and scanner to itemize the customer's purchase.
• Open and close the store a minimum of two days per week.
• Assist Store Manager with scheduling employees, providing adequate training for employees, conducting safety meetings, and ensuring employee compliance with company policies and procedures.
• Follow company work processes to manage merchandise, including receiving, unpacking, stocking, restocking and rotating merchandise on shelves and building merchandise displays.
• Assist in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
• Assist in implementation and maintenance of planograms; ensure merchandise is presented according to established practices and Store Manager direction.
• Assist in ensuring financial integrity of the store through strict cashier accountability, key control, adherences to company security practices and cash control procedures; authorize and sign for refunds and overrides, count register tills, and deposit money in bank.
• Assist with management of the store in the Store Manager's absence.

Job description

Dollar General Corporation is seeking an Assistant Store Manager to help maintain a clean, organized store with a customer-first focus. Under the Store Manager's direction, you will assist with supervising employees, merchandising, paperwork, and deposits, while ensuring profitability and asset protection.

You will lead customer service, open/close procedures, scheduling, training, inventory accuracy, planograms, and cash controls, aiming to uphold company standards and provide a positive