Store Operations Lead – Customer Focus & Growth

Dollar General; Cleveland (TN); In loco; USD 36.000 - 48.000; Tempo pieno

Descrizione del lavoro

Dollar General is seeking an Assistant Store Manager in the United States state of Tennessee to help maintain a clean, organized store with a customer-first approach. You will support the Store Manager in supervising staff, merchandising, deposits, and store operations to maximize profitability while safeguarding assets.

The role involves cashiering, stocking, planogram execution, and training team members.

Competenze

• Effective interpersonal, written and oral communication skills.
• Ability to solve problems and deal with a variety of situations.
• Good organization skills with attention to detail.
• Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
• Ability to perform cash register functions and generate reports.
• Knowledge of cash handling procedures including cashier accountability and deposit control.

Mansioni

• Provide superior customer service leadership; greet and assist customers, and operate cash register and scanner to itemize the customer's purchase.
• Open and close the store a minimum of two days per week.
• Assist Store Manager with scheduling employees, providing adequate training for employees, conducting safety meetings, and ensuring employee compliance with company policies and procedures.
• Follow company work processes to manage merchandise, including receiving, unpacking, stocking, restocking and rotating merchandise on shelves and building merchandise displays.
• Assist in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
• Assist in implementation and maintenance of planograms; ensure merchandise is presented according to established practices and Store Manager direction.
• Assist in ensuring financial integrity of the store through strict cashier accountability, key control, adherences to company security practices and cash control procedures; authorize and sign for refunds and overrides, count register tills, and deposit money in bank.
• Assist with management of the store in the Store Manager's absence.

Conoscenze

Customer service

Leadership

Merchandising

Cash handling

Safety compliance

Communication

Inventory control

Scheduling

Formazione

High school diploma or equivalent

Descrizione del lavoro

Dollar General is seeking an Assistant Store Manager in the United States state of Tennessee to help maintain a clean, organized store with a customer-first approach. You will support the Store Manager in supervising staff, merchandising, deposits, and store operations to maximize profitability while safeguarding assets.

The role involves cashiering, stocking, planogram execution, and training team members.