Store Operations Lead – Customer-First

Dollar General; Villa Rica (GA); On-site; USD 38,000 - 46,000; Full time

Job summary

Dollar General Assistant Store Manager in Villa Rica, GA is responsible for supporting Store Manager in leading a team, ensuring excellent customer service, overseeing stocking, merchandising, and deposits, and safeguarding assets. The role includes scheduling, training, planogram compliance, and cashier functions to maximize profitability and customer satisfaction.

Requirements include a high school diploma or equivalent, 1 year retail experience, and 6 months in supervision preferred; strong

Qualifications

• High school diploma or equivalent strongly preferred.
• One year of experience in a retail environment and six months supervisory experience preferred.
• Strong communication and organizational skills are required.

Responsibilities

• Provide superior customer service leadership; greet and assist customers, and operate cash register and scanner to itemize the customer's purchase.
• Open and close the store a minimum of two days per week.
• Assist Store Manager with scheduling employees, providing adequate training for employees, conducting safety meetings, and ensuring employee compliance with company policies and procedures.
• Follow company work processes to manage merchandise, including receiving, unpacking, stocking, restocking and rotating merchandise on shelves and building merchandise displays.
• Assist in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
• Assist in implementation and maintenance of planograms; ensure merchandise is presented according to established practices and Store Manager direction.
• Assist in ensuring financial integrity of the store through strict cashier accountability, key control, adherences to company security practices and cash control procedures; authorize and sign for refunds and overrides, count register tills, and deposit money in bank.
• Assist with management of the store in the Store Manager's absence.

Skills

Customer service leadership

Communication skills

Cash handling

Organizational skills

Problem solving

Attention to detail

Education

High school diploma or equivalent

Tools

Cash register functions

Job description

Dollar General Assistant Store Manager in Villa Rica, GA is responsible for supporting Store Manager in leading a team, ensuring excellent customer service, overseeing stocking, merchandising, and deposits, and safeguarding assets. The role includes scheduling, training, planogram compliance, and cashier functions to maximize profitability and customer satisfaction.

Requirements include a high school diploma or equivalent, 1 year retail experience, and 6 months in supervision preferred; strong