Store Operations Lead — Customer Experience & Training

Five Below; Moline (IL); On-site; USD 21,000 - 25,000; Part time

Job summary

Five Below in Moline, IL is hiring for an hourly position in store operations with management responsibilities. You will lead crew on the floor, ensure wow-worthy customer service, and coordinate daily tasks with the leadership team.

Starting at $15.50 per hour, this role offers opportunities to develop leadership skills, work flexible shifts including weekends, and be part of a fast-paced, energetic team that values fun and customer-first experiences.

Qualifications

• High school diploma or equivalent.
• College experience preferred.
• Minimum 1 year of management experience.
• Excellent verbal and written communication skills.
• Ability to multi-task.

Responsibilities

• Wow the customer with personal contact and fast, friendly checkout.
• Oversee daily activities of store associates to ensure high service.
• Assist with receiving, unpacking, and stocking merchandise.
• Act as Manager on Duty handling operations and staff.
• Open or close the store, manage cash, doors, alarms.
• Support onboarding and training of associates.
• Drive store sales and control expenses through merchandising and service.
• Collaborate with store leadership on merchandising and World Recovery.
• Perform routine store maintenance.

Skills

Verbal communication

Written communication

Multitasking

Creative thinking

Management experience

Education

High school diploma

College experience

Job description

Five Below in Moline, IL is hiring for an hourly position in store operations with management responsibilities. You will lead crew on the floor, ensure wow-worthy customer service, and coordinate daily tasks with the leadership team.

Starting at $15.50 per hour, this role offers opportunities to develop leadership skills, work flexible shifts including weekends, and be part of a fast-paced, energetic team that values fun and customer-first experiences.