Store Operations Lead: Customer Experience & Team Growth

Dollar Tree, Inc.; Muscle Shoals (AL); On-site; USD 42,000 - 50,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree, Inc. is seeking an Assistant Store Manager in Muscle Shoals, AL to support store operations, service customers, and develop the team. You will help with daily activities, merchandising, and adherence to company policies in a fast-paced environment.

The role emphasizes strong communication, leadership, and organizational skills. It includes opening/closing duties, staff training, and ensuring a clean, safe store while meeting performance standards and company directives.

Qualifications

• High school diploma or equivalent preferred.
• Ability to read and explain operational directives.
• Store management experience in retail, grocery, or drug store preferred.
• Must be able to lift up to 55 lbs and stand for long periods.
• Strong communication, interpersonal, and written skills.
• Ability to work in a high-energy, team environment.
• Exceptional customer service and organizational skills.
• Strong problem solving and decision-making skills.

Responsibilities

• Assist with store functions and day-to-day store activities.
• Help customers in a positive, approachable manner and address questions or concerns.
• Help organize and transfer merchandise from delivery truck to stockroom to sales floor.
• Perform opening and closing procedures as needed.
• Process all corporate directives and communications related to store activities.
• Maintain promotional effectiveness of store-front fixtures and displays.
• Assist in ordering merchandise, processing damaged merchandise, record keeping (payroll, scheduling, cash deposits), and loss prevention.
• Maintain stores areas to company standards and secure assets.
• Adhere to safety policies and ensure staff follow procedures.
• Help Store Manager supervise, train, and develop Store Associates.
• Maintain a positive, safe, and respectful environment with customers and colleagues.
• Keep store clean and stocked, including bathrooms, floors, trash, and neat presentation.
• Other duties as assigned.

Skills

Retail management

Customer service

Team leadership

Strong communication

Lifting 55 lbs

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. is seeking an Assistant Store Manager in Muscle Shoals, AL to support store operations, service customers, and develop the team. You will help with daily activities, merchandising, and adherence to company policies in a fast-paced environment.

The role emphasizes strong communication, leadership, and organizational skills. It includes opening/closing duties, staff training, and ensuring a clean, safe store while meeting performance standards and company directives.