Store Operations Lead: Customer Experience & Team Growth

Family Dollar; Burlington (NC); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Family Dollar in Burlington, NC is seeking an Assistant Store Manager to help run store operations, support customer service, and develop the team.

You will assist with daily functions, merchandise flow, opening/closing, and adherence to corporate directives while maintaining a safe, inviting shopping environment.

The role includes supervision of associates, loss prevention, and ensuring store standards are met; full-time position with benefits.

Qualifications

• High school diploma or equivalent required; ability to read and explain operational directives.
• Store management experience in retail, grocery, or drug store preferred.
• Lift up to 55 lbs and perform physical tasks.
• Strong communication, interpersonal, and written skills required.
• Ability to work in a high-energy, team environment.
• Exceptional customer service and problem-solving skills required.

Responsibilities

• Assist with store functions and day-to-day activities.
• Help customers in a positive, approachable manner.
• Organize merchandise from delivery to stockroom to floor.
• Perform opening and closing procedures.
• Assist in ordering merchandise and loss prevention.
• Maintain clean, organized store and stockroom.
• Train and develop Store Associates.
• Ensure safety and policy compliance.

Skills

Customer service

Communication

Team leadership

Store operations

Physical stamina

Education

High school diploma or equivalent

Job description

Family Dollar in Burlington, NC is seeking an Assistant Store Manager to help run store operations, support customer service, and develop the team.

You will assist with daily functions, merchandise flow, opening/closing, and adherence to corporate directives while maintaining a safe, inviting shopping environment.

The role includes supervision of associates, loss prevention, and ensuring store standards are met; full-time position with benefits.