Store Operations & Customer Experience Lead

Dollar Tree; Williamston (MI); On-site; USD 42,000 - 54,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar in Williamston, SC is seeking an Assistant Store Manager to support store operations, customer service and team development. You will assist with day-to-day store activities and help ensure a clean, welcoming shopping environment.

This role involves supervising associates, opening and closing procedures, promoting storefront displays, processing merchandise and loss prevention, and maintaining safe policies.

Qualifications

• High school diploma or equivalent is preferred; ability to read, interpret, and explain operational directives is required.
• Store management experience in retail, grocery, or drug store environment is preferred.
• Must be able to lift up to 55 lbs. and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Strong communication, interpersonal, and written skills are required.
• Ability to work in a high-energy, team environment is required.
• Exceptional customer service, organizational, and communication skills are required.
• Strong problem solving and decision-making skills are required.

Responsibilities

• Assist with store functions and day-to-day store activities.
• Help customers in a positive, approachable manner and address questions or concerns they may have.
• Help organize, and transfer merchandise from delivery truck to stockroom to sales floor as needed.
• Perform opening and closing procedures as needed.
• Process all corporate directives including Pull and Hold/Destroy, Task Compliance, Key Survey information requests and communications related to store activities.
• Maintain promotional effectiveness of store-front fixtures and displays.
• Assist in ordering merchandise, processing damaged merchandise, record keeping (including payroll, scheduling, and cash register deposits and receipts), and loss prevention.
• Maintain areas of the store, including a well-stocked sales floor and organized stockroom, to company standards.
• Protect and secure all company assets, including store cash.
• Adhere to policies and procedures including safety guidelines and ensure all store associates follow policies and procedures.
• Help the Store Manager supervise, train, and develop Store Associates.
• Ensure a positive, safe, and respectful environment with customers, associates, and leaders.
• Maintain cleanliness throughout the store, including bathrooms, floors, and trash removal.
• Other duties as assigned*

Skills

Store management

Customer service

Communication skills

Team leadership

Physical ability

Problem-solving

Interpersonal skills

Education

High school diploma or equivalent

Job description

Family Dollar in Williamston, SC is seeking an Assistant Store Manager to support store operations, customer service and team development. You will assist with day-to-day store activities and help ensure a clean, welcoming shopping environment.

This role involves supervising associates, opening and closing procedures, promoting storefront displays, processing merchandise and loss prevention, and maintaining safe policies.