Store Operations Lead - Customer Experience & Merchandising

Dollar General Corporation; Washington (IA); On-site; USD 38,000 - 55,000; Full time

Job summary

Dollar General in the United States is seeking an Assistant Store Manager to help maintain a clean, well-organized store with a customer-first focus. Reporting to the Store Manager, you will supervise store employees, assist with merchandise presentation, and help with deposits and store paperwork.

You will also oversee stocking, scheduling, training, safety meetings, and ensuring policies. This role supports profitability and asset protection while delivering excellent service and a positive

Qualifications

• Excellent interpersonal and communication skills.
• Ability to solve problems and adapt to varied situations.
• Strong organizational skills with attention to detail.
• Ability to read and interpret safety rules and procedures.
• Ability to perform cash handling and cashier accountability.
• Proficiency with cash registers and basic reporting.
• Willingness to drive to the bank for deposits.

Responsibilities

• Provide superior customer service leadership; greet and assist customers, and operate cash register.
• Open and close the store a minimum of two days per week.
• Assist Store Manager with scheduling employees, providing adequate training for employees, conducting safety meetings, and ensuring employee compliance with company policies and procedures.
• Follow company work processes to manage merchandise, including receiving, unpacking, stocking, restocking and rotating merchandise on shelves and building merchandise displays.
• Assist in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
• Assist in implementation and maintenance of planograms; ensure merchandise is presented according to established practices and Store Manager direction.
• Assist in ensuring financial integrity of the store through strict cashier accountability, key control, adherences to company security practices and cash control procedures; authorize and sign for refunds and overrides, count register tills, and deposit money in bank.
• Assist with management of the store in the Store Manager's absence.

Skills

Interpersonal skills

Written and oral communication

Problem solving

Organizational skills

Attention to detail

Numerical calculations

Cash handling

Cashier accountability

Drive to bank deposits

Education

High school diploma or equivalent

Tools

POS system

Job description

Dollar General in the United States is seeking an Assistant Store Manager to help maintain a clean, well-organized store with a customer-first focus. Reporting to the Store Manager, you will supervise store employees, assist with merchandise presentation, and help with deposits and store paperwork.

You will also oversee stocking, scheduling, training, safety meetings, and ensuring policies. This role supports profitability and asset protection while delivering excellent service and a positive