Store Operations Lead - Customer Experience & Inventory

Petroleum Marketing Group, Inc.; Fayetteville (NC); On-site; USD 35,000 - 52,000; Full time

Job summary

Petroleum Marketing Group, Inc. is seeking a store manager to oversee daily operations, inventory controls, and staff performance. The role emphasizes excellent customer service, safety, and cash management across a busy location.

The position requires directing staff, training new team members, and maintaining cleanliness, stocking, and appearance of the store while adhering to governance and safety policies. Flexible scheduling and reliability are valued.

Qualifications

• High school diploma or GED, or college degree.
• Basic math, cash-handling, and computer skills.
• Strong customer service and communication skills.
• Schedule flexibility and reliability.

Responsibilities

• Greet customers and provide an exceptional experience.
• Operate cash register and handle cash and paperwork per standards.
• Train, coach, and hold employees accountable.
• Execute daily store tasks with speed and accuracy.
• Report emergencies: break-ins, robberies, alarms.
• Maintain drug-free policies and random drug screens.
• Conduct inventory reports and trend sheets as directed.
• Follow vendor check-in and inventory procedures.
• Communicate daily issues with management.
• Ensure safety and operational excellence standards.

Skills

Basic math

Cash handling

Customer service

Communication skills

Scheduling

Education

High school diploma or GED

College degree

Tools

POS software

Job description

Petroleum Marketing Group, Inc. is seeking a store manager to oversee daily operations, inventory controls, and staff performance. The role emphasizes excellent customer service, safety, and cash management across a busy location.

The position requires directing staff, training new team members, and maintaining cleanliness, stocking, and appearance of the store while adhering to governance and safety policies. Flexible scheduling and reliability are valued.