Store Operations Lead – Customer Experience & Growth

Family Dollar; Rocky Mount (NC); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Family Dollar in Rocky Mount, North Carolina, is seeking an Assistant Store Manager to help run daily operations, assist customers, and develop the store team. You will support opening/closing, merchandise placement, and loss prevention while upholding company standards.

The role emphasizes strong communication, teamwork, and hands-on leadership to ensure a positive shopping environment. Candidates should be prepared for active store duties and a fast-paced retail setting.

Qualifications

• Must have strong communication and customer service skills.
• Retail management experience preferred.
• Ability to lift up to 55 lbs and perform physical tasks.

Responsibilities

• Assist with store operations and day-to-day activities.
• Provide excellent customer service and address questions.
• Help train and develop store associates.
• Oversee opening and closing procedures.
• Maintain store cleanliness and organization.

Skills

Customer service

Communication skills

Team leadership

Problem solving

Organization

Education

High school diploma or equivalent

Job description

Family Dollar in Rocky Mount, North Carolina, is seeking an Assistant Store Manager to help run daily operations, assist customers, and develop the store team. You will support opening/closing, merchandise placement, and loss prevention while upholding company standards.

The role emphasizes strong communication, teamwork, and hands-on leadership to ensure a positive shopping environment. Candidates should be prepared for active store duties and a fast-paced retail setting.