Store Operations Lead — Customer Experience & Execution

CVS Health; Carlsbad (CA); On-site; USD 26,000 - 39,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health in Carlsbad, CA is seeking an Operations Supervisor to lead store execution when management is not on site, driving performance and customer loyalty with a focus on service excellence. You will supervise store crews, oversee opening and closing procedures, and coach colleagues to maintain a positive shopping experience while protecting confidentiality and safety standards.

This full-time role offers competitive pay, benefits including medical and retirement options, and a dynamic team

Qualifications

• Deductive reasoning and analytical skills required.
• Strong communication, supervision and influencing abilities.
• Flexibility to work various shifts including mornings and weekends.

Responsibilities

• Lead store execution and supervise crews.
• Deliver excellent customer service and address inquiries and issues.
• Assist with opening/closing procedures and maintain store standards.
• Coach colleagues with feedback to improve performance and customer experience.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication

Supervision

Influencing skills

Education

High School diploma

Job description

CVS Health in Carlsbad, CA is seeking an Operations Supervisor to lead store execution when management is not on site, driving performance and customer loyalty with a focus on service excellence. You will supervise store crews, oversee opening and closing procedures, and coach colleagues to maintain a positive shopping experience while protecting confidentiality and safety standards.

This full-time role offers competitive pay, benefits including medical and retirement options, and a dynamic team