Store Operations Lead & Customer Experience Champion

Break Time; Sedalia (MO); On-site; USD 38,000 - 52,000; Full time

Job summary

Break Time in Sedalia, MO is seeking an Assistant Manager to support store operations in the Manager’s absence. You will coach team members, assist with daily finances, and ensure food programs and safety standards are followed.

The role emphasizes customer service, teamwork, and adherence to company policies while promoting sales and controlling expenses. This position requires weekend availability and reliable transportation.

Qualifications

• 18+ years of age requirement
• Availability to work weekends/holidays
• Valid driver’s license and transportation
• Strong customer service skills
• Thrives in a fast-paced environment
• Works well individually and in a team lead role
• Accurate and independent work
• Proficiency with basic math and shift reporting
• Ability to stand for long hours and lift up to 50 pounds

Responsibilities

• Provide excellent customer service and lead front-line team during peak hours
• Assist in daily store operations including reporting, banking, inventory, and upkeep
• Support merchandising, pricing, and promotions; ensure shelves are stocked and clean
• Assist in shift supervision and training of new employees
• Maintain professional communication with customers, vendors, and staff
• Understand store finances and manage expenses; participate in audits and loss prevention
• Support recruiting, coaching, and development of store associates
• Operate point-of-sale and other store tech and process transactions
• Adhere to all local, state, and federal regulations and company policies

Skills

Customer service

Team leadership

Fast-paced environment

Math calculations

Adaptability

Physical stamina

Education

High school diploma or GED

Job description

Break Time in Sedalia, MO is seeking an Assistant Manager to support store operations in the Manager’s absence. You will coach team members, assist with daily finances, and ensure food programs and safety standards are followed.

The role emphasizes customer service, teamwork, and adherence to company policies while promoting sales and controlling expenses. This position requires weekend availability and reliable transportation.