Store Operations Lead & Customer Experience Champion

Dollar General; Plainwell (MI); On-site; USD 42,000 - 54,000; Full time

Job summary

Dollar General is seeking an Assistant Store Manager to keep a clean, organized store with a customer-first focus. You will assist with supervising staff, merchandising, deposits, and paperwork, while performing stocking and cashiering tasks to maximize profitability and minimize losses.

Requirements include at least a high school diploma and retail experience; supervisory experience is preferred. The role involves daily cash handling, schedule support, and guiding team members in a fast-paced

Qualifications

• High school diploma or equivalent strongly preferred.
• One year of experience in a retail environment and six months supervisory experience preferred.

Responsibilities

• Provide superior customer service leadership and operate the cash register to itemize purchases.
• Open and close the store as required and assist with scheduling and training.
• Manage merchandise: receive, stock, rotate, and build displays per planograms.
• Maintain inventory accuracy, control damages and markdowns, and handle cash with accountability.
• Support store operations in the Store Manager's absence and ensure store security.

Skills

Customer service

Communication

Problem solving

Organization

Cash handling

Cashier functions

Team supervision

Education

High school diploma or equivalent

Tools

POS system

Cash register

Inventory tools

Job description

Dollar General is seeking an Assistant Store Manager to keep a clean, organized store with a customer-first focus. You will assist with supervising staff, merchandising, deposits, and paperwork, while performing stocking and cashiering tasks to maximize profitability and minimize losses.

Requirements include at least a high school diploma and retail experience; supervisory experience is preferred. The role involves daily cash handling, schedule support, and guiding team members in a fast-paced