Store Operations Lead & Customer Experience

Family Dollar; Virginia Beach (VA); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar in Virginia Beach is seeking an Assistant Store Manager to support store operations, customer service, and team development. You will assist with daily activities, help customers, and ensure merchandise is well organized.

The role emphasizes leadership of Store Associates, adherence to safety guidelines, and maintaining clean, presentable store areas. This is a full-time, on-site position with opportunities to contribute to a positive, team-focused environment.

Qualifications

• High school diploma or equivalent preferred.
• Store management experience in retail, grocery, or drug store environment preferred.
• Must be able to lift up to 55 lbs. and perform physical tasks.
• Strong communication, interpersonal, and written skills required.
• Ability to work in a high-energy, team environment.
• Exceptional customer service, organizational, and communication skills required.
• Strong problem solving and decision-making skills required.

Responsibilities

• Assist with store functions and day-to-day activities.
• Help customers in a positive, approachable manner and address questions or concerns they may have.
• Help organize and transfer merchandise from delivery truck to stockroom to sales floor and maintain seasonal areas.
• Perform opening and closing procedures as needed.
• Process corporate directives and store communications.

Skills

High school diploma

Store management experience

Physical ability

Communication skills

Team oriented

Customer service

Problem solving

Job description

Family Dollar in Virginia Beach is seeking an Assistant Store Manager to support store operations, customer service, and team development. You will assist with daily activities, help customers, and ensure merchandise is well organized.

The role emphasizes leadership of Store Associates, adherence to safety guidelines, and maintaining clean, presentable store areas. This is a full-time, on-site position with opportunities to contribute to a positive, team-focused environment.